Total Quality Leadership Research Paper Example | Topics and Well Written Essays - 2750 words

Total Quality Leadership - Research Paper ExampleEfficient processes alike help minimize cost so companies and organizations using sound processes maximize the use of resources and reduce cost (Deming, 1986). As a management progress, TQL capitalizes on the theory of variation, the application of systems, the mind set of the person or team of persons and the scientific means of pursuing optimum performance (Houston and Dockstader, 1997). As a scientific approach to management, TQL facilitates good performance and the proper deli very(prenominal) of work to maximize productivity (Suarez, 1992). The basic concepts involved in TQL include pore on eccentric of goods and services, costumer satisfaction, improvement of processes, and process management (Luria, 2008). The underlying prescript of this management approach is that improved processes can lead to improved quality of goods and services (Luria, 2008). To improve the organisational processes, a company must look into the dif ferent aspects of its trading operations and recognize the fact that its employees are all-important(a) sources of process information. TQL is a complex concept that affects the different aspects of the business. Like TQM, TQL goes deep into the heart of the business operations to strengthen the organization and it extends outward to reach out to the clients of the business. ... Basic Concepts of TQL and their applications By definition, TQM is an application of quantitative methods as well as people assessment to improve processes within the organization to give better services to clients. This management method takes into consideration the role of human resources within the organization as a repository of processes knowledge (Houston and Dockstader, 1997). For TQL, both individual and collective knowledge are important, thus, it gives emphasis on the collective knowledge of those people who are involved in the different processes employed by the organization (Houston and Docks tader, 1997). As it is, pigeonholing dynamics in the organization is considered as part of the processes of the organization so working teams are very important. The way the working teams behave in coming up with solutions to issues at different levels of the organization is a very important factor that can make or unmake the organization. Organizations, whether big or broken undergo numerous process and the application of TQL is important in many of these processes. The different processes that are crucial in the application of TQL in the organization are usually found in the following areas a. great Quality The quality of goods and services is one of the primary concerns of TQL so this management approach employs certain measures and quality standards to maximize productivity (Luria, 2008). In most cases, companies do both quality control by watchfulness and audit and quality control by prevent to maintain product integrity (Feigenbaum, 2007). The main focus of quality contro l by recapitulation and is to sort out the good and the bad products. By definition, an inspection is an organized evaluation using appropriate tools and certain quality parameters. Most types of